Privacy Policy

Introduction
Swish regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Swish users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact us at (02) 9913 1544 or email us at policy@swish.com.au.

Collection of Information
In order to use the Swish website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to support and accounts, including Email. Any information collected by Swish is collected via correspondence from you or your company. This may be via the telephone, email, Facebook.

Use of Collected Information
Any details collected from Swish customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as your name, Email, address or birthday) on our website, we encrypt that information using secure socket layer technology (SSL). When these details are collected, we simply pass them on in order to be processed as required.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website, you can email us at security@swish.com.au.

Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by contacting us at info@swish.com.au

Orders
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Communications
Swish uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at shack@shack.com.au. You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties
Swish may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Swish does not share any information with third parties for any unknown or unrelated uses.

Links
The Swish website may contain links to other websites. Swish is not responsible for the privacy practices nor the content of any linked website. This privacy policy applies solely to information collected on our website and may differ form the policies of other sites that you may link to from this site. We strongly recommend that you read the privacy policy of any site that you link to from this site. We cannot be responsible for any losses incurred or sustained by customers who transmit information by means of email or other internet links.

Please note that while Swish uses its best endeavours to protect all such information at all times, we cannot be held responsible for unauthorised access to the information.

Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Refund & Returns Policy
If for any reason you are not completely satisfied with your purchase we will give you a 7 day money-back guarantee from the time you receive the goods. Please email us at returns@swish.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems.